tk99 9's Privacy Policy

This Privacy Policy ("Policy") describes what information is collected about you when you use the tk99 9 platform, how that information is used, and under what circumstances it may be shared with third parties. In line with the values described on our About Us page, protecting the privacy of user information is one of our primary responsibilities.

By using any tk99 9 service, you are considered to have agreed to the terms of this Policy. Please read this Policy, and if you disagree with anything, contact us before using the service.

1.1 Information Provided at Registration

When you open an account at tk99 9, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• National ID or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)

This information helps us confirm your identity and process transactions securely.

1.2 Automatically Collected Information

When you use the tk99 9 website or app, our servers automatically record certain technical information, including:

• IP address and device identification details
• Browser type and version
• Operating system information
• Date and time of site access
• Pages visited and time spent on them
• Referral URL (i.e. which page you came from)

1.3 Cookies and Tracking Technologies

tk99 9 uses cookies to improve your browsing experience. Cookies are small text files stored on your device. They help us remember your preferences, manage sessions, and analyse site performance. You can disable cookies from your browser settings, but doing so may cause some services to not work correctly.

tk99 9 uses your information only for the following legitimate purposes:

• To create and manage your account and verify your identity
• To process deposit and withdrawal transactions
• To communicate with you about the service (via email or live chat)
• To inform you of relevant offers or updates where applicable
• To detect fraud and ensure account security
• To analyse site performance and improve service quality
• To comply with applicable laws and regulations

We do not sell your information to third parties for marketing or commercial purposes.

tk99 9 may share your information with third parties only in the following limited circumstances:

3.1 Payment Service Providers

To process your transactions, we share necessary information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These third parties may use the information only to complete the transaction — not for any other purpose.

3.2 Technology and Service Partners

We share only the minimum information necessary for service operation with technology providers, analytics firms, or game studios that support the running of tk99 9.

3.3 Legal Obligations

We may be required to share information with authorities to comply with court orders, government investigations, or applicable legal requirements.

3.4 Organisational Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred to a new entity. In such cases, we will notify you in advance and the same standards set out in this Policy will be maintained.

tk99 9 has put in place industry-standard technical measures to keep your personal information secure:

• Data transmission is secured using SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted form on secured servers
• Access controls ensure that only authorised staff can access your information
• Regular security reviews and audits are conducted
• Firewalls and intrusion detection systems are kept active

However, no data transmission over the internet is entirely risk-free. We take every reasonable precaution, but if you suspect a data breach, please contact our support team immediately.

tk99 9 retains your information for as long as:

• Your account is active and the information is needed to provide the service
• Applicable laws and regulations require it to be kept for a specific period
• The information remains relevant for resolving any legal claims or disputes

Even after account closure, records of financial transactions and identity verification may be retained for a set period as required by law.

As a tk99 9 user, you have the following rights regarding your own information:

6.1 Right to Access

You may request a copy of the information we hold about you at any time. We will respond within a reasonable time of receiving your request.

6.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request that it be corrected. Some information can be changed directly in account settings; for others, please contact our support team.

6.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations, in which case we will explain the reason to you.

6.4 Right to Withdraw Consent

You may withdraw consent given for marketing communications at any time. This will not affect the processing of information that is necessary for the operation of the service.

6.5 Right to Complain

If you have any objection to how your information is processed, please contact us directly. We take your complaints seriously and will work to resolve them promptly.

tk99 9 is strictly for individuals aged 21 and above. We do not knowingly collect any information from those under 21. Age verification is a mandatory step when opening an account.

Our Responsible Gaming guidelines provide detailed information on the protection of minors and responsible gambling. We believe ensuring a safe environment is an equal responsibility of ours.

The tk99 9 platform may occasionally contain links to third-party sites. Those sites have their own privacy policies and we are not responsible for how your information is handled there. You are advised to read the privacy policy of any third-party site before visiting it.

tk99 9 reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered email or a notice on the site.

Continued use of the site after any changes will be taken as your acceptance of the updated Policy. You are therefore advised to check this page regularly. Our Terms and Conditions may also be updated in the same way — those should be read too.

tk99 9's servers and service providers may be located outside Bangladesh. As a result, your information may be transferred internationally. In such cases, we ensure that the destination country maintains protections equivalent to or greater than those in this Policy.

Despite differences in laws between countries, our responsibility towards your information remains unchanged.

If you have any questions, requests, or complaints about this Privacy Policy, please contact us through any of the following channels: